HYSTEC adheres to the service philosophy of "Expertise through Focus." We employ experienced maintenance engineers who provide professional technical services to our customers. By using original factory parts for repairs, we significantly reduce maintenance costs and pass the savings on to our clients. Additionally, to save our customers' time, HYSTEC commits to responding to all inquiries within 24 hours.
Service Scope | ||
Item | Contact Method | Description |
Product Repair | HYSTEC019@tclogistics.com.cn | All products sold by HYSTEC |
Complaints & Suggestions | liuzy@tclogistics.com.cn | Damaged upon arrival, poor service attitude, unreasonable product design, etc. |
Product Inquiry | HYSTEC016@tclogistics.com.cn | Forwarded to regional sales teams |
